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Privacy Policy

Last Updated: 08/09/2023

Welcome to www.go-dogood.com! We highly value your privacy and are committed to ensuring that your personal information is collected, used, and safeguarded responsibly. This Privacy Policy outlines how we collect, utilize, and protect your personal data when you visit or use www.go-dogood.com.

1. Information We Collect

When you access our website, certain information related to your device is automatically gathered. This includes details about your web browser, your device's IP address, time zone settings, and the cookies installed on your device. As you navigate through our website, we also accumulate data about specific web pages or products you view, as well as insights into the sources that referred you to our site. All of this collected data is collectively referred to as "Device Information."

In addition to this, if you decide to make a purchase or initiate a transaction through our website, we will collect specific details from you. This encompasses your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. This set of information is identified as "Order Information."

2. How We Use Your Information

We utilize the Order Information primarily to fulfill your orders efficiently. This involves processing your payment details, coordinating shipping, and providing you with invoices and order confirmations. Furthermore, this Order Information facilitates our communication with you regarding your purchases.

For the purpose of identifying potential risks and instances of fraud, we evaluate the Order Information and Device Information. Aligning with your preferences, we may also furnish you with information or advertisements related to our products and services. Moreover, we leverage the Device Information collected to enhance your experience on our website. This encompasses generating analytics to gain insights into how our customers navigate through the site and evaluating the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

In order to efficiently utilize your Personal Information, we may share it with carefully selected third parties. This involves collaborating with partners who help us in different aspects of order fulfillment, customer communication, and analyzing the usage patterns of our website.

As part of our commitment to providing an optimized user experience, we employ Google Analytics, which offers valuable insights into how visitors interact with our site. You can find more about how Google handles your Personal Information here. If you wish to opt out of Google Analytics, you can do so here.

It's important to note that we may also share your Personal Information in response to legal obligations, such as complying with relevant laws and regulations or responding to lawful requests for information. Our intent is to safeguard your rights and protect our interests.

4. Using Cookies

We use cookies, which are small data files, to enhance your experience on our website. Cookies provide valuable information that helps us understand how users interact with our site. They enable us to personalize your browsing experience, keep track of your preferences, and enhance site functionality.

We utilize both "session" cookies, which are temporary and are removed when you close your browser, as well as "persistent" cookies, which remain on your device until they expire or are deleted. These cookies help us recognise you when you visit again, making your interactions smoother.

Additionally, we use Google Analytics cookies to gather statistical insights into website usage. Google Analytics places cookies on users' computers to generate information that informs us about site usage. For further details about Google's privacy practices, you can review their policy here. Please note that you can manage your cookie preferences within your browser settings.

5. Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

6.Your Rights

If you are a resident of Europe, you hold the right to access the personal information we have about you. You can also request corrections, updates, or deletions of your personal data. To exercise these rights, please contact us using the provided contact information below.

For European residents, we want to inform you that we process your data based on legal contracts or legitimate business interests. Your data may be transferred to regions outside of Europe, including Canada and the United States.

7. Data Retention

We retain your Order Information for our records unless you specifically request us to delete it. This retention is designed to ensure smooth customer service and to address any potential post-purchase queries or concerns.

8. Changes to Policy

Our commitment to transparency means that we may periodically update this privacy policy. We aim to reflect any changes that may arise due to operational improvements, evolving legal requirements, or other reasons. It's advisable to check this policy occasionally to stay informed about any updates.

9. Contact Us

We are always available to address any questions, concerns, or requests you might have regarding this privacy policy or your personal data. If you need to get in touch with us, you can use the contact information provided at the end of this policy.

10. Third-Party Links

Our website might contain links to external third-party websites. We want to highlight that our privacy practices are unique to our site and might differ from those of third-party websites. We recommend reviewing the privacy policies of these third-party sites before providing any personal information.

11. Security Measures

While we take significant steps to ensure the security of your personal information, it's essential to recognise that transmitting data over the internet is not entirely secure. We implement reasonable technical and organizational measures to protect your data, such as encryption and firewall protection.

12. Policy Amendments

As part of our commitment to transparency, we may update this privacy policy to reflect any changes in our practices. We might also notify you of significant policy changes via email.

Thank you for choosing www.go-dogood.com. Your trust and privacy are of utmost importance to us. We are dedicated to safeguarding your personal information and continuously improving our practices to ensure a secure and fulfilling experience for you.

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